Terms & Conditions

Last updated: June 8, 2026

1. Who you are contracting with

These Terms & Conditions ("Terms") are a binding agreement between you and Richard Romero ("we", "us"), operating the LeadForge service (the "Service"). If you use the Service on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.

2. Acceptance

By creating an account, accessing, or continuing to use the Service, you agree to these Terms. If you do not agree, do not use the Service.

3. The Service

LeadForge provides lead-capture forms, lead scoring, a sales pipeline, and related tools. We may add, modify, or remove features over time.

4. Acceptable use

You agree not to misuse the Service, including by:

5. Accounts and credentials

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate information and keep it up to date.

6. Intellectual property

We retain all right, title, and interest in and to the Service, including its software, documentation, design, and branding. We grant you a limited, non-exclusive, non-transferable right to use the Service within the plan you have purchased. You may not reverse engineer, resell, redistribute, or circumvent technical limits of the Service.

7. Your content

You retain ownership of any data and content you submit. You grant us a limited licence to host and process that content solely to provide the Service.

8. Payments and subscriptions

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, tax, cancellation, and refund mechanics are governed by Paddle's Buyer Terms, available at paddle.com/legal/checkout-buyer-terms. See also our Refund Policy.

9. Service level

We work hard to keep the Service available, but we do not guarantee that it will be uninterrupted, secure, or error-free. To the fullest extent permitted by law we disclaim all implied warranties.

10. Suspension and termination

We may suspend or terminate your access to the Service if you materially breach these Terms, fail to pay amounts due, present a security or fraud risk, or repeatedly or seriously violate our policies. You may stop using the Service at any time by cancelling your subscription.

11. Liability

To the maximum extent permitted by law, our aggregate liability arising out of or relating to these Terms is capped at the fees you paid us in the twelve months preceding the event giving rise to the claim. We are not liable for indirect, consequential, special, or punitive damages, including loss of profits, data, or goodwill. Nothing in these Terms limits liability that cannot be limited by law.

12. Changes

We may update these Terms from time to time. Material changes will be communicated through the Service or by email. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

13. Governing law

These Terms are governed by the laws of the jurisdiction in which the seller is established, without regard to conflict-of-laws principles.

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